To create your account choose the "Register" link on the header navigational bar or use any of the links available on the home page. Registration is free and open to Australian Residents over the age of 18. You can only hold one account with us and must not register under multiple usernames or alias's

When registering you will be asked to complete a short form which includes standard information such as your contact details, preferred login credentials etc.

• Name (This can't be changed)
• City
• State/Province/Country
• Zip/Post Code
• Phone Number
• Birthday
• Username & Password
• E-Mail address
• Confirmation of terms and conditions acceptance

Once registered you will receive E-Mail confirmation.

Your password and security code questions are the key to your account.
1. Use unique numbers, letters and special characters. Do NOT disclose your password to anyone.
2. If you do share your password or your personal information with others, remember that you are responsible for all actions taken under your username. Any bids or purchases made with your account, you will be be responsible.
3. If you lose control of your password, you may lose substantial control over your personal information. You may be subject to binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
4. Please note, we will NEVER ask for any of your information via E-mail. If we need to contact you about your account it will be via post or telephone.

Placing a bid on an item you are interested in couldn't be easier, when viewing the item details page you will have two areas from where you can place your bid, one next to the item details and a second at the bottom of the page.

To place your bid simply enter the amount you wish to bid e.g. 50.00. Please note no currency symbols are required. The bid will be placed in the Australian Dollars.

Once done you will be asked to review your bid and you will also be able to view vital item details such as the shipping conditions before confirming your bid. To submit your bid simply press the "Place Bid" button.

If your bid is high enough to take the lead in the auction a confirmation message will be displayed to you, however if your bid has not taken the lead be it due to a higher proxy bid or not meeting the reserve price you will be invited to make a further bid.

Should you decide to retract your bid this can be done via the "Current Bids" section of the member's area. (Please note that bid retractions are monitored)

You can also place a proxy bid, proxy bidding allows you to place your "High Bid". At all times you will only pay the lowest required bid should you win the auction. For example, if the current bid on an auction is 500.00 you can place a proxy bid of 2,000. Should you remain the only bidder you will only pay 500.00. However should the item receive other bids the site will automatically re-bid for you (upto 2,000 in this scenario) to ensure you remain in the lead.

The item watch features lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the "Watch this item" link on any auction page.

The auction watch features notifies you of newly listed auctions which contain keywords you have chosen. For example if you are looking for a new Hand-Raised Bird you could enter in those keywords from within your members area. Each time a new auction is listed containing those keywords you will be notified via email (ensure that your mail preferences in the member area are setup).

To list your item simply click on the "Sell" link found on the header navigational bar, you will need to be signed into your account. The listing process is split up into several main sections, notably:-

• Step 1: Item Details
• Step 2: Auction/Listing Settings
• Step 3: Shipping and Payment
• Step 4: Preview
• Step 5: Finish

The listing process is developed in such a way that you are guided through every step seamlessly.

Step 1:

Enter your item title, description & choose a category

Step 2:

This is the biggest stage of the listing process. On this step you can set the following:-

Standard Listing - This is a single quantity auction

Dutch Listing - This is self activated when the quantity is >1

Currency - The site only accepts AUD.

Quantity - Please see above for an explanation of this listing type

Auction Starts At - Please enter the minimum you are willing to accept

Buy Out - Buy out allows you to set an amount you are willing to sell the item for straight out. For example you can set the start price to 10.00 but offer interested parties the option to buy the item immediately for 100.00.

Offer-Range (Optional) - You can set a price bracket in which you are willing to listing to offer, for example if you set the price brackets from 15.00 to 100.00 interested parties will be able to offer you an amount within these brackets, you can opt whether to accept or decline these offers at any time via the members area.

Item Featuring(Get Noticed)- The following options are available to you (fees apply), these will highlight your item on site to ensure they reach more visitors

• Home page featured
• Category featured
• Bold text
• Highlighted background
• Set start/end time*

*You can either opt to list your item right away and set a defined number of days for it to be live for or you also have the option to define your own custom start/end time.

Private Auction- Private auction will hide the bidders identity on the item details page. We strongly recommend this for high value items.

Image Upload - To accompany your item you can either upload images from your local computer or enter the URL of an image(s) hosted elsewhere (maximum size is 2000 kbytes). Due to International Copyright laws you may only upload photo's that belong to you. All photo's uploaded to seekapet.com.au will display a watermark to deter others from using it elsewhere. We do not use your photo's without permission.

Media upload (This feature is currently disabled) - In addition to images you can also upload media files, please note only .avi/.mpeg/.mov are supported.

Auto Re-List (This feature is currently disabled) - For convenience you can opt to have your items automatically re-listed for you, options are available to allow you to select whether the item should be re-listed if sold and how many re-list attempts should be made.

Step 3:

Enter your shipping & payment terms. If you leave the shipping & insurance fields blank this will display as "Free" on your listing. You can setup Postage Calculations rules through the members area under the heading "selling"

Step 4:

Preview your listing.

Step 5:

Finished

Please note: You may modify your listing at any time during the duration period through the members area or by clicking the listing while you are logged into the site.

Sellers allow items to be purchased instantly at a fixed price, regardless of any bidding that has taken place.

This feature is called Buy Out.

The Buy Out price will be stated directly below the Buy Out logo.

**This feature will be mandatory effective 1st April 2011**

Some sellers allow potential buyers to make an offer to buy their items, to avoid having to wait for the classified/listing to finish.

If a seller is open to offers, you will see a "Make Offer" option on the item details page. Your offer must be within the sellers offer range for the system to pass on your offer to the seller.

Follow the on screen instructions to automatically set postage rates for your items.

Add your postage tiers in the table --> Click Proceed to save.

Under the item you have sold you will be presented some of the following options;

• Send Product Invoice,
• View Product Invoice,
• Edit Product Invoice (you can discount postage for multiple items from the same buyer),
• Resend Product Invoice

Here you can also update the status of the item as Paid/Unpaid and Item Sent/Problem/Delayed/Processing

Please note: Some users do not have their mailing address listed with seekapet.com.au and you should use the message board to communicate with the buyer their postal address.

Click "Proceed" after you have selected the tick box.

Feedback Star Ratings

Members who sell or buy on seekapet.com.au will be awarded with coloured stars next to their username based on the amount of feedback you have received.

1 - 10

10 - 50

50 - 100

100 - 200

200 +